Buy With Confidence

In August 2017 our Award Winning Garden Room company became the first of its sector to win the seal of approval from a consumer watchdog (we believe we are still the only garden room company awarded this prestigious vote of confidence..!).

The Buy With Confidence scheme, run by Trading Standards teams around the UK, has welcomed Deeside-based Rubicon Garden Rooms as a member.

It links consumers with local businesses that have given their commitment to trading fairly and honestly. Every business is vetted and undergoes a series of detailed checks before being approved as a member of the scheme. Full details HERE.

Flintshire County Councillor Chris Bithell visited Rubicon’s HQ on Deeside to present the company’s founder and Managing Director John Lyon with a certificate showing that Rubicon is now an accredited member of the Buy with Confidence scheme.

As of August 2017, Rubicon was the first and only Garden Room firm of its kind in the UK to be accredited by the highly regarded consumer protection scheme. 

We are delighted to have won an award for Most Positive Feedback Received in 2019, from the Buy With Confidence consumer watchdog scheme run by Trading Standards.

Rubicon Garden Rooms has presented with this award by Flintshire Council’s Trading Standards team on behalf of the North Wales Buy With Confidence Scheme which covers all six counties across the region. 

The national scheme links consumers with local businesses that have given their commitment to trading fairly and honestly. 

Rubicon Garden Rooms was the first company of its kind to be accredited to the North Wales scheme in summer 2017, and has since been receiving 5* positive reviews from customers providing feedback.

The award was presented to Rubicon by Richard Powell, Team Leader at Flintshire Trading Standards department, and Councillor Christopher Bithell, Flintshire Council’s Cabinet Member for Community and Business Protection.

Cllr Bithell said: “It is very pleasing to  see businesses sign up to the Trading Standards Buy With Confidence scheme, a scheme that makes it easier for consumers to find good reliable local trades people to carry out work or buy goods from. 

“It is also especially pleasing to see a Flintshire company get this award for so much positive feedback from their customers”

Buy With Confidence is the largest scheme of its kind nationally and was set up to weed out rogue traders. It is administered by local authority Trading Standards teams to ensure it is independent, protecting the rights of both consumers and businesses.

Every business is vetted and undergoes a series of detailed checks before being approved as an accredited member of the scheme.

Rubicon Garden Rooms Managing Director John Lyon said: “This is testament to the excellent quality product and service which we pride ourselves on providing to our customers.

“I would recommend the Buy With Confidence scheme to anybody seeking to use a business, whether it’s buying a car to using an accountant or lawyer.

“We would also like to thank all of our customers who have provided feedback, it really means a lot to us and the team here at Rubicon Garden Rooms that we have happy customers who have taken the time to do this.”

The award was presented to Rubicon by Richard Powell, Team Leader at Flintshire Trading Standards department, and Councillor Christopher Bithell, Flintshire Council’s Cabinet Member for Community and Business Protection.

Cllr Bithell said: “It is very pleasing to see businesses sign up to the Trading Standards Buy With Confidence scheme, a scheme that makes it easier for consumers to find good reliable local trades people to carry out work or buy goods from.

“It is also especially pleasing to see a Flintshire company get this award for so much positive feedback from their customers”

Buy With Confidence is the largest scheme of its kind nationally and was set up to weed out rogue traders. It is administered by local authority Trading Standards teams to ensure it is independent, protecting the rights of both consumers and businesses.

Every business is vetted and undergoes a series of detailed checks before being approved as an accredited member of the scheme.

Rubicon Garden Rooms Managing Director John Lyon said: “This is testament to the excellent quality product and service which we pride ourselves on providing to our customers.

“I would recommend the Buy With Confidence scheme to anybody seeking to use a business, whether it’s buying a car to using an accountant or lawyer.

“We would also like to thank all of our customers who have provided feedback, it really means a lot to us and the team here at Rubicon Garden Rooms that we have happy customers who have taken the time to do this.”